Get in Touch

We're here to help.

Questions about your order, returns, or the printer — send us a message and we'll get back to you within 12 hours on business days.

Send us a message

We typically respond within 12 hours on business days. Every message goes directly to our team.

Live chat available

Agents are online. Average response time is under 15 minutes — most questions answered before you'd finish a contact form.

Mon–Fri · 9am–6pm EST · usually under 2 min

Where's my tracking number?

Emailed within 1–2 business days of your order. Check spam too.

How do I return my order?

A prepaid return label is in your box. Drop it at any FedEx location.

My printer arrived damaged

Message us with your order number — we'll resolve it immediately at no cost.

When does daily stock reset?

Every day at midnight. We release 3 units per day.